Our Team

Joan Hill

Joan Hill brings solid analytical skills and a fresh perspective to consulting that has driven positive results for companies in industry sectors noted for their complexity. Her work in the areas of financial services, automotive manufacturing and distribution, energy, packaged goods, pharmaceuticals and professional services has been consistently praised as exceptional, and her expertise has been used by television news producers in need of a trusted resource person capable of credible commentary on workplace issues. With more than 20 years of consulting experience in the areas of leadership development and management consulting, Joan has gained a solid reputation as an individual who is particularly adept at identifying key issues and opportunities, and focusing on developing practical, results-oriented business strategies. Her extensive leadership consulting experience includes competency modeling, performance management, recruitment and selection, and leadership development. Joan is the author of a widely used web-based 360° feedback tool which assesses 18 leadership competencies such as coaching, building teamwork, strategic thinking, communication skills, problem solving and results orientation. This tool has been customized and implemented in a wide range of industries including oil and gas and telecommunications. It has also been put to work to great effect in the not-for-profit and public sectors. Joan has designed and facilitated hundreds of customized leadership development workshops and she is the author of “Coaching for Career & Job Satisfaction” and the author of “Mastering your Career,” a self-study career planning workbook for people seeking to successfully manage their career. In addition, Joan has authored a team assessment tool, “Team Effectiveness, a 6-D Model for Assessing your Team’s Strengths and Gaps”.

Leon Sergent

Leon is a sought after international consultant and facilitator. As a senior associate of CORE Consulting Inc., his specific areas of expertise are leadership, coaching, communication, professional selling and presentation skills. Fluently bilingual, Leon is passionate about building the capability of leaders responsible for creating sustained organizational change. With more than 25 years of business and facilitation experience, Leon leverages his extensive knowledge of leadership and his sense of humour to create dynamic, inspirational learning environments that have lasting impact. Leon has worked with numerous organizations in Canada, the United States and North Africa including engineering, technology, financial services, health and pharmaceutical organizations. Agréé internationalement, Léon est un conseiller en gestion et un formateur recherché. A titre d’associé principal au sein de CORE Consulting Inc., ses champs d’expertise comprennent le leadership, la communication, la vente professionnelle, et les habiletés de présentations d’affaires. Aussi à l’aise en anglais qu’en français, Léon est passionné par le développement des habiletés des leaders qui produisent le changement durable dans l’organisation. Avec plus de 25 ans d’expérience en affaires et en formation, Léon met à profit sa connaissance du Leadership et son humour afin de créer un environnement d’apprentissage dynamique et inspirant pour un impact assuré. Léon a travaillé avec de nombreuses organisations au Canada, aux États-Unis et en Afrique du Nord dans les secteurs du génie conseil et des technologies, financiers, pharmaceutiques et de la santé.

Traci Kerfont

Traci Kerfont has over 20 years experience in graphic design and desktop publishing skills. Working with CORE’s instructional designers, she creates a full range of training materials that are engaging and memorable. Traci also administers CORE’s 360° feedback tool and employee and customer surveys. With her expert project management skills she provides support from conception to completion of CORE’s projects . She understands the need to set up questionnaires, monitor results and create consolidated reports that are accurate, easy to navigate and pinpoint key results. Traci is a keen contributor to the full range of CORE projects in sectors such as telecommunications, pharmaceutical, manufacturing, oil and gas and financial services.